frequently asked questions
Wondering how mobile detailing works or what to expect when we arrive at your location? We've put together answers to the most common questions about our mobile car detailing services. From how we bring water and power, to what’s included in each package — this section covers it all so you know exactly what to expect when you book with Shine Addictz.
What is detailing?
Detailing is the process of doing a deep clean on your vehicles interior and exterior surfaces . It can range from a simple Hand wash for newer maintained vehicles to a Full detail cleaning for older vehicles.
When should i get my car detailed?
This all depends on your level of care, some customers enjoy having their vehicles maintained on a monthly or even a biweekly schedule ( ask about our Maintenance program ). Others are set up on a quarterly schedule for our more detailed package. We suggest to have your vehicle detailed and paint protected at minimum every 2-3 months.
What is the difference between BUFF and Wax?
This a very commonly used term . The difference between a buff and a wax is huge. A "BUFF" is typically a machine polish on your vehicles paint, its purpose is to remove defects on your vehicles clear coat that affect the clarity, color and shine of your vehicles paint.
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A wax is a form of paint protection that is applied to the vehicles clearcoat after a buff to protect the paint from staining, fading, and oxidizing due to the sun and other elements.
Can scratches be removed from the paint?
Scratches for the most part can be removed, biggest factor in scratch removal is the depth of the scratch on the paint. The depth determines whether the scratch needs to be wet sanded or just machine polished.
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The general rule of thumb to determine if a scratch is removable is if you run your finger nail through the scratch and it grips into the scratch, its most likely to deep into the paint and clearcoat.
Why is there a price range per packages?
Our 3 predesigned packages are created to suit your vehicles needs. The price range really comes down to the conditions and time required.
For example a 2020 BMW M3 that only gets driven on weekends, single passenger, no kids, and is regularly washed, interested in our MINI Detail package would take approximately 3 hours. Verses, the same car however it is driven daily for 30+ miles, through rain, construction sites etc... often carrying multiple passengers and doesn't get washed regularly. Our MINI DETAIL package, would possibly take between 4-6 hours. Same package however one need more attention so the two would not pay the same price.
How do I know what price range my vehicle will be?
Pricing without actually seeing the vehicle can always be tricky, we try to provide the best possible results within the package you've chosen. Our service provider/advisor will be sure to let you know once they are onsite whether your vehicle needs any extra service not included in the package.
Ceramic Coating – Frequently Asked Questions
Have Questions About Ceramic Coating? We've Got Answers.Ceramic coating is one of the best ways to protect your vehicle’s paint, but we understand it can come with a lot of questions — from how it works to how much it costs. At Shine Addictz, we believe in keeping things clear and simple. Below you'll find answers to the most common questions we get about our ceramic coating services, so you can feel confident and informed before you book.
What areas do you service?
We are based in Lawrenceville, GA, and proudly serve all of Gwinnett County and surrounding areas, including Duluth, Snellville, Buford, and Suwanee.
Do you offer ceramic coating services?
Yes! We offer professional-grade ceramic coatings using Gtechniq products. These coatings provide long-term protection, deep gloss, and hydrophobic performance for your vehicle’s paint.
What are the benefits of ceramic coating?
Ceramic coatings help protect your paint from:
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UV rays
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Bird droppings
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Tree sap
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Road salt & contaminants
They also give your vehicle a lasting shine and make cleaning faster and easier.
How long does a ceramic coating last?
We offer packages with 1-year to 5-year protection. The durability depends on maintenance and environmental factors. Our top-tier Gtechniq Crystal Serum Ultra provides up to 5 years of performance.
Does my vehicle need paint correction before ceramic coating?
Yes — most vehicles benefit from paint correction before coating. This process removes swirls, scratches, and oxidation so the ceramic coating bonds properly and looks flawless.
How much does ceramic coating cost?
Our ceramic coating packages start at $299 for 1-year protection and go up to $999 for multi-year protection with full paint correction. Check out our pricing page for full details.
Can ceramic coating be applied by a mobile detailer?
Absolutely. We’re fully mobile and bring all necessary tools to your home or workplace to perform a professional ceramic coating application on-site.
How do I maintain my ceramic coating?
We recommend:
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Washing with pH-neutral soap
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Hand washing (avoid automatic brushes)
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Using a ceramic topper/booster every 2–3 months for best shine and longevity
Do you offer a warranty with ceramic coatings?
Yes. Some of our premium Gtechniq coatings include a manufacturer-backed warranty, depending on the package. Ask us when booking for specific warranty terms.
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Is ceramic coating better than waxing?
Yes. Ceramic coating lasts significantly longer than wax and forms a chemical bond with your vehicle's clear coat. Wax wears off quickly, while ceramic coating offers months or years of protection.